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Microsoft Teams Connector FAQ
This tool allows you to generate a Microsoft Team associated with your eConestoga course. Users from your classlist are automatically added and updated every 24 hours (in the case of new registrations or drops). If you are new to using the tool, we recommend you start by watching this overview video: https://youtu.be/D5LWlcD6myQ.
If you are interested in using Microsoft Teams for communication and collaboration in conjunction with a particular eConestoga course shell, you can setup the integration by following these steps:
- Navigate to the MS Teams Connector Dashboard.
- Use the dropdown to select the course(s) where you would like to apply the MS Teams Connector integration.
- A settings area corresponding to each course will appear. Click the "Create Course Team" button located under each course title and then confirm your settings preference before clicking "Create Course Team" again to initiate the process.
Is it possible to connect an MS Team that I already created myself?
Unfortunately you cannot connect an existing MS Team. The integration requires that the MS Team is created through eConestoga for the classlist to stay updated.
How long will it take for the MS Team to be created?
After you have initiated the process within eConestoga, the corresponding Microsoft Team will typically be created within ~2 minutes. This includes automatically enrolling all current members of your Classlist.
How do I access the MS Team once it has been created?
You can access the MS Team directly within the Microsoft Teams software. Additionally, on the Homepage of the eConestoga course shell, a direct link to the MS Team is automatically added and is accessible by both Instructors and Students.
As the Instructor you have the ability to remove this direct link within eConestoga if you do not want it to appear.
How often does the user list in the MS Team get updated?
The MS Team user list is updated every ~24 hours. The cycle is based on the exact time that you originally initiated the MS Team creation within eConestoga. So for example if you created it at 10:00 AM, the user list will be updated each subsequent day at 10:00 AM.
Can I change the MS Team name after it has been created?
Yes, you can change the name of the MS Team after it has been created. It does not need to exactly match the eConestoga course shell it is associated with.
If you wish to change the name, this will need to be done directly in the Microsoft Teams software.
Can I remove / delete the MS Team after it has been created?
Yes, you can manually delete the MS Team directly within the Microsoft Teams software. Once deleted, it will be permanently removed and will not be automatically created again the next day.
Note that deleting the MS Team does not automatically remove the direct link on your eConestoga course shell homepage. This should be manually removed as well by unchecking the box that reads "Display Teams Connection on Course Homepage".
Can I setup Groups in eConestoga and use them in the MS Team?
Unfortunately, no.
Beyond the eConestoga Classlist, no additional data can be transferred automatically between eConestoga and MS Teams.
Can I transfer any student scores from the MS Team to eConestoga?
Unfortunately, no.
Beyond the eConestoga Classlist, no additional data can be transferred automatically between eConestoga and MS Teams.
Should I use the MS Team for Synchronous Meetings instead of Zoom?
There are both advantages and disadvantages to using MS Teams for synchronous meetings instead of Zoom.
Note that training and technical support for both Zoom and MS Teams is provided by the IT Department.
Can I have MS Teams automatically created for each of my courses?
Unfortunately there is no way to have an MS Team automatically created for each course. The Instructor will have to "opt in" following the steps in the walkthrough video for each of their course shells.
Why is the MS Teams direct link not appearing on my homepage?
If you have a custom or non-standard eConestoga Homepage, you may not see the MS Teams direct link on your course home by default, and will need to add it manually.
This guide was written for the Progress Snapshot widget, but the same instructions apply. Just replace all instances of "Progress Snapshot" with "Third Party Connect": Progress Snapshot Setup guide.
If you believe that your course should still be eligible for the MS Teams direct link and it is not displaying, please contact us with all appropriate details at: eConestoga@conestogac.on.ca
Who do I contact for technical information and support with MS Teams?
Training and technical support for Microsoft Teams is provided by the IT Department.
Where can I report issues or submit feedback and suggestions?
If you discover any issues with the MS Teams Connector, or have any feedback or suggestions for how the tool can be improved, please contact us at: eConestoga@conestogac.on.ca.